Services And Hours

As a result of the Coronavirus pandemic, and to protect the health and safety of both our staff and neighbors, we have suspended face-to-face neighbor services within the Neyer Outreach Center.

We have also adjusted our service model, limiting the services provided at the Neyer Outreach Center to the following:

  • Charitable Pharmacy -- Medication for Charitable Pharmacy patients is being dispensed through the side door of the building. Please call 513-562-8841, ext. 267, for assistance.
  • Catino Food Pantry – Pre-packed bags of food and personal care items based on family size are being distributed through the double doors in the back of the building. Please call 513-562-8850 for assistance.

    (Food distribution begins at 9:00 a.m. and concludes at 4:00 p.m. on weekdays and noon on Saturday.)

  • Rent and utility assistance, and birth certificate vouchers – For help with these areas, please call the Help Line at 513-421-0602. Be prepared to leave a clear message and to receive a return call.

  • Bus passes – We are once again issuing bus tickets. Please call 513-421-0602.

  • Call Center The general help line (513-421-0602) accepts voice messages 24/7.


    Outside of the Neyer Outreach Center:

  • Thrift Stores  As of Friday, May 15, all seven St. Vincent de Paul thrift stores are once again open. 
  • Donations – St. Vincent de Paul is once again accepting donations at the seven thrift stores and regional donation boxes.

Due to the recent health concerns regarding the Coronavirus (COVID-19), several services from our partner organizations have been suspended until further notice.

  • CINCINNATI EYE INSTITUTE Please call 513-207-6140 to reschedule eye exam appointments or get further information.
  • UC OPEN SCHOOL CLINIC AND DENTAL CLINIC Closed on Saturdays until after April 14, 2020.
  • HAIRCUTS FROM THE HEART Stopped at both the Neyer Outreach Center and Winton Hills Outreach Center.
  • NUTRITION CLASSES Stopped at both the Neyer Outreach Center and Winton Hills Outreach Center.
  • DEACONESS HEALTH SERVICES Please call 513-289-3704 for more information.