The Society of St. Vincent de Paul – Cincinnati District Council (SVDP) has been providing innovative and practical basic needs assistance and systemic change advocacy for Cincinnati residents in need for 150 years. The organization works with those in need, regardless of race or creed, to bridge the gaps in their lives through home visits provided by neighborhood-based volunteer groups (Vincentians in Conferences), and groundbreaking Outreach Center initiatives like the Charitable Pharmacy and Homelessness Prevention program; a network of 11 food pantries; and seven thrift stores across Hamilton County.
St. Vincent de Paul has the following job openings:
Help Wanted at Our 7 Neighborhood Thrift Store & Donation Centers!
Cashiers, stock clerks, warehousemen, sales, assistant managers needed.
Apply in person at your neighborhood St. Vincent de Paul Thrift Store or fill out the application below.
Lead Patient Advocate
Scope of Position
The Lead Patient Advocate is responsible for determining and documenting eligibility for neighbors to utilize SVDP Charitable Pharmacy’s services while providing guidance and support to a team of patient advocates between two locations of the Charitable Pharmacy. Strong organizational skills are required to schedule certification appointments, educate neighbors about eligibility requirements, and ensure prompt service delivery and efficient daily workflow. The Lead Patient Advocate is expected to provide compassionate care to neighbors in need that holistically connects people to life-saving resources that promote systemic change while adhering to SVDP’s policies and procedures to ensure program sustainability. This leader must consistently model the mission and Gospel-inspired values of St. Vincent de Paul.
- Schedule certification appointments and provide education about program eligibility both face-to-face and by telephone
- Ensure procedures for certification are efficient and complete with minimal risk of errors
- Perform certification processes efficiently to reduce wait times and improve patient care
- Connect patients to necessary resources and advocate to fulfill patient-specific needs
- Perform data entry of patient information in a paper chart system and electronic database
- Track and report data related to certifications and re-certifications monthly
- Prepare information requested for audits from Institutional Patient Assistance Programs under the direction of the assistant Director of Pharmacy.
- Recruit volunteers to perform Patient Advocacy functions
- Perform community outreach to educate groups of potential patients and healthcare providers about Charitable Pharmacy services under the direction of the assistant Director of Pharmacy.
- Participate in the continuous quality improvement process to ensure policies and procedures meet the fluctuating needs of the communities served by SVDP
- Lead advocacy staff and volunteer patient advocates in daily functions related to patient certification
- Train new staff and volunteers to perform Patient Advocacy functions under the direction of the Assistant Director of Pharmacy
- Collaborate with pharmacy management team to ensure effective and efficient daily workflow
College degree (associate or advanced) and at least one year of experience in social work, human services, or related fields is preferred. Leadership experience and English/Spanish fluency is preferred. Strong organizational, project management and interpersonal skills, an ability to communicate well orally and in writing, and the ability to effectively relate to people of different cultural and economic backgrounds are necessary.
Office environment, adequately lighted, heated and ventilated, working from multiple locations
Job duties can primarily be performed from a desk; however there may be some walking; standing; bending; carrying light items up to 35 lbs; driving an automobile.
Qualified candidates are encouraged to forward cover letter, resume & compensation expectations to email@example.com. Thank you.